I will never buy a BRP product again!! I purchased a new motor for the wifes sled back in Janurary through a dealer and was supposed to get a $700.00 core refund. Unfortunately the dealer went out of business, so I contacted BRP to see if they will get me my $700.00 back. They told me they decided that I have to get it back from the dealer. I asked how?? They told me it wasn't their problem but the dealers problem. I asked if the dealer was given the money? They said they couldn't tell me that information. I asked several times, HOW WAS I SUPPOSED TO TALK TO THE DEALER ,HE WENT OUT OF BUSINESS!!! They kept telling me it was between the dealer and me. It was like talking to a brick wall.
Why would BRP want to screw a customer out of $700.00. I guess they could care less if they lose a customer. I know they just lost me and anyone of my family and friends.
Why would BRP want to screw a customer out of $700.00. I guess they could care less if they lose a customer. I know they just lost me and anyone of my family and friends.
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