I put my new (2014) Stompers in 4" of water and no problem. Raised the water to 5 1/2", with the laces removed, and they leaked. Right boot worse than left. Pictures after stepping into boot for about 20 seconds at 30 minutes and again at 60 minutes.
Here is the reply from your warranty dept.:
"I am really sorry to hear about the boots. I am a little confused because all of the boots are tested when they leave the factory so it is very rare to have a new set leak. The water line on the boots is probably around 3-4" up the boot. So they may have just been too deep. What can happen if they are too close to the line is the laces and some of the other materials actually wic that water up and in. They should definitely stay completely dry with water just above the toe box though."
I like your boots. I wore my 2013's all last season even though they didn't always keep my feet dry -they were still more comfortable than my other boots. And your customer service has been good to work with -got my warranty replacement boots last week. But, they seem to have issues with waterproofing.
I may have misunderstood Jake's reply (SEEMS clear to me) but I certainly know that the boots leak somewhere above the 4" mark. How long do they need to keep water out for you to consider them "waterproof"?
Here is the reply from your warranty dept.:
"I am really sorry to hear about the boots. I am a little confused because all of the boots are tested when they leave the factory so it is very rare to have a new set leak. The water line on the boots is probably around 3-4" up the boot. So they may have just been too deep. What can happen if they are too close to the line is the laces and some of the other materials actually wic that water up and in. They should definitely stay completely dry with water just above the toe box though."
I like your boots. I wore my 2013's all last season even though they didn't always keep my feet dry -they were still more comfortable than my other boots. And your customer service has been good to work with -got my warranty replacement boots last week. But, they seem to have issues with waterproofing.
I may have misunderstood Jake's reply (SEEMS clear to me) but I certainly know that the boots leak somewhere above the 4" mark. How long do they need to keep water out for you to consider them "waterproof"?