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I had first hand experience struggling to get Yeti parts at the beginning of the year(see my bitch session any Yeti buy out thread). I needed almost half a kit and 2 fit kits. Months of pissing around with Camso and my dealer struggling with them as well. I know this was not a case of the dealer following up as I was privy to all communications. Over 2 months in Camso asked that I work with a different dealer and we started the process over again and I recieved parts in about 3 weeks. I have since ordered more parts with acceptable delivery times. After talking with quite a few dealers and other Yeti owners it seems that either Camso is picking and choosing which dealers to give better support to or Camso has an extensive ordering process that some of the dealers are not following and creating delays. It is now looking much better than it was at the beginning of the season. Unfortunately, I don't believe we will ever see the level of service that Jamie and the boys at C3(old Yeti) offered but hopefully it remains acceptable. If trying to get parts in Canada primarily the Alberta region, give Ryan or Darryl at Argyll motorsports a call. Argyll has been under new ownership the last couple years and have really turned up the customer service level and seem to be able to make things happen with Camso.
Hopefully you can get your kit sorted out soon. That is frustrating for sure.