M
madmini660
Well-known member
I know this might upset some people, but i wanted to share my experience. So after riding a snowbike last winter i really wanted to get one, so a buddy tells me about mototrax so after drinking the mototrax kool-aid (sales pitch) i snowchecked one and then the wreck starts, it showed up late didnt have fit kit with the kit then the bushing broke ate up boggie wheels, so they sent updates. so now ive got 3.4 hours on the kit and have put the track back on it 6 or 7 times, ive lost count so after two weeks of trying to get ahold of them because there so busy trying to sell, they cant even give a guy that has bought there product a call back and when they call me back they tell me i could have called the east coast link, maybe they could say that on phone message i live in Montana thats western half of America last i checked. Before I bought this kit was told that I could ride this kit 5th gear pined looking for 6th gear on the trail, that isnt my experience this thing handles bad, my wife tryed riding it and floped her hard after she was riding my buddys cmx bike around no problem. so now there sending more parts to try and get the track to stay on rails also boogie wheels are hamburger from chowing on track clips after there update instslled also there is no literature on suspension setup from factory im suppost to know that i guess mototrax tells me its up to rider preference its my first snowbike how do i know anything. im over the kit i fell ive been lied to and called them today to have them take the kit back and they told me they dont do that so you sell me a junk product that has been broke more then it has worked and wont even take it back and give me my money back, even if I had to pay freight id take that for making the bad decision to buy there product. My wife wont ride it anymore after it floped her and i just dont want to mess with it anymore im over it i feel im doing there r&d and payed 5 grand so far snowbiking was a bad investment and im sure ill get attacked by people for this but this is my experience and I'm the customer, I've been selling trailers for past 10 years and cant imagine not taking a trailer back if a customer of mine had this happen to them because i sell alot of trailers by word of mouth and at this point if someone asked me about mototrax id say ride it let the thing flop you when the track shoots off and you tell me what you think makes you want to shell out 5 grand doesn't it?