I ordered my Burandt video from these guys on July 12th (!!!!) and have yet to get it. I was notified on the 13th that it had shipped.
I've emailed them back and forth inquiring where it is. Some things I've been told:
- We didn't get the videos on time so shipping was delayed, it's shipped now (beginning of August)
- You should have had it by now, I'll ship you another one (they will no longer honor this btw)
- We traced your package, it has cleared customs and should be there any day (This was Tuesday, yet they will not respond and give me the tracking number)
I'm thinking that it's time to dispute charges with my credit card company. Waiting 6 weeks for a DVD is ****ing ridiculous!
What are your experiences with these guys?
I knew I should have ordered it elsewhere
I've emailed them back and forth inquiring where it is. Some things I've been told:
- We didn't get the videos on time so shipping was delayed, it's shipped now (beginning of August)
- You should have had it by now, I'll ship you another one (they will no longer honor this btw)
- We traced your package, it has cleared customs and should be there any day (This was Tuesday, yet they will not respond and give me the tracking number)
I'm thinking that it's time to dispute charges with my credit card company. Waiting 6 weeks for a DVD is ****ing ridiculous!
What are your experiences with these guys?
I knew I should have ordered it elsewhere