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a tale of two sled shops

first story,we stopped at a local doo shop to pickup a new belt the other day and get the prices on a 09 summit..while we were there the mechs were repairing a 08x with a broken driveshaft and were just putting the chaincase back together.the mechs tool of choice was a 1/2 inch air impact ,so he cross threads a bolt that holds the chaincase together and just continues to rattle it home with the impact...holy crap,might hold for now but what happens next time??also found that all the stories about doo driveshafts are true..so next story ,we made arangements to demo a new [08] nytro..picked it up last night, every thing was fine ..drove a couple of hours this morning out to the pine pass,and fired it up ..warmed it up and took off ,200 yards down the trail it started spewing oil out the belly pan and quit. drug it back to the truck loaded it up and back to the dealer..turns out that they just changed the oil and left the original O ring stuck to the base and threaded the new filter on to two O rings..dont know if there was any engine damage,sure screwed up a good days riding anyways.and kind of dampens my thoughts of a turbo yammi,even though it wasnt the sleds fault ..on top of it all they charging close to 100$ per hour for these experts.....sheeeit
 
Sounds about right. It seems like the experience is either great or terrible. I switched from the service dept. in Great Falls to Billings and couldn't have been happier. The dealer in great falls just couldn't get stuff done right. One trip to High mountain and everthing was fine. The same dealer in Great Falls replaced rings on my fathers sled preseason. 2.5 rides in the motor gernades. They won't help out all. Took the sled to an independant technician for the new motor and he had a list of ridiculous things that were done. Number one on the list the choke was adjusted so poorly it ran with partial choke all the time. Great Falls mechanic told me he liked to pull the primary with an impact gun. It seems like you really need to keep a close eye on whose working on your sled.
 
wow 1/2 inch impact for a chaincase???? a little over kill I'd say. Must have been a heavy duty mechanic.
 
The Yamaha o-ring sticking to the oil housing happens more then you know. My son-in-law does our Yamaha's oil changes,he's real carefull about the filter gaskets. plowking
 
I found if you want it done right DO IT YOUR SELF even if you have not done it before and have to teach your self to do it
 
and kind of dampens my thoughts of a turbo yammi,even though it wasnt the sleds fault ..on top of it all they charging close to 100$ per hour for these experts.....sheeeit

Don't just run away from a Yami just because a dealer messed up once. It wasn't the the Sleds fault the tech was an idiot. Find a dealer that you can trust. Any good dealer would make it up to you for their mistakes. That goes with any of the manufacturers. There are not that many doo dealers around where I live so I have to drive 50 miles to get mine serviced. And our Yami dealer is 85 miles away, although it is just down the cayon from our cabin.

We had an RX-1 that blew up after 500 miles. Yamaha didn't do anything for us but out dealer gave us there RX-1 to ride until Yamaha figured out what to do about it. Now that's service. It helps that we have been doing busniess with them for 20 years.
 
tale of two shops

poor service is not limited to the snowmobile industry. i am a technician at a class 8 truck dealer. you would not believe some of the things i have seen private and dealer shops do. problem is no one with half a brain is becoming any kind of technician any more. if you find a capable one keep track of where they work. please dont lump all dealer techs into one brain dead group, some of us still give a rats butt about the work we turn out.
 
[QUOTE= kind of dampens my thoughts of a turbo yammi,even though it wasnt the sleds fault


Why would this have any bearing on a turbo'd Yammy?:confused:
 
I work in an Auto service shop with boneheads the same as these guys. I do the job as right as I can but these idiots just don't care. I've been at this for 34 years now and I think this is the last year for me. I hate being lumped in the same group as these cavemen. As was mentioned before, find and keep track of the good ones. They're getting harder to find. By the way, Pine Pass is in Northern BC.
 
The oil filter seal happens lot's at quicklube shops on vehicles as well. Seen a few wrecked motors over the years because of it.

Thats why you put fresh oil on the new filter seal, so it doesn't stick later.

On another note, I work in a independant auto repair shop, and we're not allowed to use our whizzie wheels (die grinder, scotch locs, etc) on ANY sealing surface whatsoever. I know that with a lot of experience that a good tech can use one very effectively with good results, but how many things do you need to destroy to learn the right technique?

I have my share of pneumatic tools, and they have their place...disassembly. For the most part when I install/reassemble, I use the 1/4" air ratchet, or the variable electric 3/8" impact gun.

Even with these low torque tools I have stripped bolts out and had to repair my mistakes (heli-coiling holes for a camshaft cap on a yota 3.0L v6 makes ou realize that heli-coils are a pain in the arse).

I like to take my time and do it right the first time, because its 10x worse doing it the second time when you know you screwed something up and pissed someone off.

Maybe thats why im hourly, not flat rate :D:beer;
 
I take my stuff to Kekich Speed and Sport in Sheridan, Wyoming. No worries here.

Tom Kekich has been working on sleds, bikes and atvs for over 30 years. He has also been racing them.
 
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