I live part time between California and Oregon, and for obvious reasons purchased the sled in Oregon since no sales tax compared to California at 9% or something crazy, and I spend more time riding up there during the winter typically. Its been hit or miss with them depending on who you talk to though.Understandable and apparently I was wrong about dealers being able to refuse service or warranty work if you didn’t purchase from them.
I don’t use my local dealer because they charge full retail plus setup and I would never take one of my snowmobiles to them for service. I drive about 6 hours to carls cycle it’s well worth it for me.
Brought my 24 boost to the dealer in California since I was getting and EV actuator open circuit code and a bad bog, and basically got told to pound sand when they put my name in the system and I didn't show up as buying the sled there after driving 3 hours to get there, even with talking to them on the phone before hand and being told they could look at it and order the part in a few days. Once they found out I was from out of town it changed to maybe a few weeks to a month before they could look at it at best. The EV actuator is 450 dollar part and a 5 minute change I did while in the bed of my pickup, but I wanted to try and save a few bucks and Part of the reason I snow checked was to get the extended warranty. Which I am now finding out is kind of useless if your not close to a good dealer, which seem to be few and far between for many of us. They wouldn't even do a EV relearn for me which takes 5 minutes at most.
Polaris needs to up their warranty pay or negotiate something with their dealers. It seems like most dealer run away from warranty work instantly.
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