2020 Hardcore unannounced changes

[cpa]

Anyone else pick up your Hardcore yet? Got to say I’m pretty disappointed that Cat decided to change the color without telling anyone. I own a manufacturing company and there is no way I could take a down payment, ship something the wrong color and just tell the customer tough cookies just deal with it. Totally unimpressed with my dealers only answer being well I’ll refund your deposit money because I have plenty of other people that want them. I don’t hate the new color but it sure isn’t what I ordered and paid a deposit on. I know I’d be in a lawsuit if I did business that way. Pretty sleezy way to do business Cat. I have bought at least one new Cat every year since 2005 and if this is the way Textron is going to do business I’m not sure what the future will hold. Sad too because the alpha is an amazing sled. Plus not giving a tool kit anymore? Come on Cat that is pathetic.

 

[kanedog]

Anyone else pick up your Hardcore yet? Got to say I’m pretty disappointed that Cat decided to change the color without telling anyone. I own a manufacturing company and there is no way I could take a down payment, ship something the wrong color and just tell the customer tough cookies just deal with it. Totally unimpressed with my dealers only answer being well I’ll refund your deposit money because I have plenty of other people that want them. I don’t hate the new color but it sure isn’t what I ordered and paid a deposit on. I know I’d be in a lawsuit if I did business that way. Pretty sleezy way to do business Cat. I have bought at least one new Cat every year since 2005 and if this is the way Textron is going to do business I’m not sure what the future will hold. Sad too because the alpha is an amazing sled. Plus not giving a tool kit anymore? Come on Cat that is pathetic.

They didn’t announce a new top end either. You better get your deposit back sourpuss. Don’t ruin the new sled experience for yourself. U can’t control it, it is what it is and it is the best looking sled on the snow this year!

 

[powwow]

Anyone else pick up your Hardcore yet? Got to say I’m pretty disappointed that Cat decided to change the color without telling anyone. I own a manufacturing company and there is no way I could take a down payment, ship something the wrong color and just tell the customer tough cookies just deal with it. Totally unimpressed with my dealers only answer being well I’ll refund your deposit money because I have plenty of other people that want them. I don’t hate the new color but it sure isn’t what I ordered and paid a deposit on. I know I’d be in a lawsuit if I did business that way. Pretty sleezy way to do business Cat. I have bought at least one new Cat every year since 2005 and if this is the way Textron is going to do business I’m not sure what the future will hold. Sad too because the alpha is an amazing sled. Plus not giving a tool kit anymore? Come on Cat that is pathetic.

I didn't realize they changed the colors. I bought the mountain cat, but I think the colors of the hardcore are much nicer. Imagine I would suck if you bought gear/accessories to match. How much did it change?

 

[gonehuntnpowder]

Textron is a very different company than the snowmobile industry has seen before. Generally speaking I think they could give a s/;t less about their customers or dealers. I think the Alpha is the sled to have in the mountains right now, but I am not interested in getting in bed with Textron.

 

[Big10inch]

I would have to agree. If I put a deposit down, pre-ordering a product, I would expect to get what I ordered. Can we get a photo comparison of what it was supposed to be and what it is?

 

[Big10inch]

Just checked the Cat site... Shows a color choice for the hardcore, red/grey or green/grey. I do not remember the green being offered at all in the spring... Pretty sure I would insist they provide the color I ordered or I would let somebody else have it just on principle.

 

[MTsled3]

What changed about the colors? I've seen pics on FB and they look the same as the ones i saw in person back in the spring.

 

[MTsled3]

Just checked the Cat site... Shows a color choice for the hardcore, red/grey or green/grey. I do not remember the green being offered at all in the spring... Pretty sure I would insist they provide the color I ordered or I would let somebody else have it just on principle.

It was definitely offered in the spring, but the red one was promoted more, and what they had on display at the shows. On FB I've seen some people posting them and it seems like more people went with green over red when they ordered.

 

[jakey-boy]

Please explain what’s changed. All of them I’ve seen look the same as what I ordered so I don’t understand.

 

[john6719]

?? I ordered a green hardcore, buddy ordered a red hardcore....that’s exactly what we picked up. Not sure what you’re talking about.

Maybe I’m alone in this, but I like what Textron is doing. It’s a lot more likely I won’t be selling my 1, 2 or 3 year used sled competing against brand new carryovers with ridiculous discounts that just drive the value of my sled down. Will have me buying a new sled more often.

 

[ullose272]

I too am confused on what changed?

Sent from my Pixel 3 using Tapatalk

 

[goridedoo]

Ya, have seen both red and green, thought they looked like what was advertised this spring.

 

[MNkitty]

I bet the changes were announced somewhere. I know country cat posted about some color changes on the riot in the summer, little things like skid rails etc. Might have been alpha changes posted too I don't remember for sure.
But this is not Textron, this is how cat has always been, especially with new models you never know what you're getting til it shows up. They weren't even sure what track was coming on the riot x at the end of snow check. Last I heard it was 2.25 peak and they showed up with a 2.0 different model. Shock packages have always been up in the air as far as what you get vs what you order. So a few tidbit color differences, eh, if the dealer offered your $500 back to walk away you can't be too upset. Especially if you still bought it.

 

[cpa]

I’ll post pics tomorrow. It’s not the red or green. It’s the base color that is completely different. The tunnel and panels were supposed to be a dark metallic silver nearly black. It came as a flat gray. Look at the hardcore that is on the cover of the 2020 accessory catalog. That is what it looked like during snow check season on their website. What is on the website now is what it came as. Like I say I don’t hate the color it is but when I pay a down payment I expect to get what I order not whatever they decide is a cheaper powdercoat.

 

[cpa]

This pic is from Cats website and obviously doesn't give a clear indication what the color is but hopefully its obvious that is is not even close to what was delivered. Every pic of the hardcore last spring showed it much darker like this one still on Cats website. Once again I dont really care which it is (I do like the dareker better though) but don't advertise, take down payments on one thing and then ship something else.

 

[ullose272]

I dunno, i think its pretty close, this is the photo from their website, sorry i think you are splitting hairs. I do however wish it was all gloss or matte not a gloss tunnel and matte side panels and then gloss hood peices. But oh well

Sent from my Pixel 3 using Tapatalk

 

[ullose272]

These pics are from back in feb, and they look lighter, imagine camera and light play a role

Sent from my Pixel 3 using Tapatalk

 

[kanedog]

The more I dig into the cat mechanical, technical realm, the more I love it. They coulda easily made more hp and stuff but chose to run on the safe side. It’s just a nice overall package for the masses and tuners alike.

 

[sno*jet]

looks like some filters in that one pic that made the green pop more is all to me. I doubt they changed the color on ya. at least this stuff isn't really that important to ya anyway.

 

[goridedoo]

This pic is from Cats website and obviously doesn't give a clear indication what the color is but hopefully its obvious that is is not even close to what was delivered. Every pic of the hardcore last spring showed it much darker like this one still on Cats website. Once again I dont really care which it is (I do like the dareker better though) but don't advertise, take down payments on one thing and then ship something else.

To me that looks like the sled advertised last spring. That picture you posted to compare off the site or where ever is horrible, the bottom 3/4s of that sled could be pink and you wouldn't know it.

I have never snowchecked a Cat but I know when I have snowchecked Polaris' there is fine print at the bottom of the build sheet that states there MAY be changes to pretty much anything be it the motor, shock packages, and color.

Charcoal gray was the color advertised and looks to me like the color delivered ?