What the heck...

[Spur]

I come to foul plug when I need to vent.

I moved my office location and decided to call creditors to make sure they had my new address so I did not run into a problem with billing or payments. I had a total of 14 to call. Of the 14 I was only able to speak to 1 company who's representative spoke English. I could not understand them, and they could not understand me. I have no idea if most of them got the updated address correct. I'm not prejudice, but what the heck? Very frustrating.

 

[SAWYER]

I hate that crap. And I am prejudice

 

[rockymking]

I hate that crap. And I am prejudice

+1 ... pizzes me off that I either listen to an endless recording or some employee that can barely grasp proper english? And if there is a screw up, you are to blame?!?

 

[Burndown1]

I come to foul plug when I need to vent.

I moved my office location and decided to call creditors to make sure they had my new address so I did not run into a problem with billing or payments. I had a total of 14 to call. Of the 14 I was only able to speak to 1 company who's representative spoke English. I could not understand them, and they could not understand me. I have no idea if most of them got the updated address correct. I'm not prejudice, but what the heck? Very frustrating.

This does make me mad, The English language is not as important as it once was, Plus we are not a Christian natoin any more. We Play Soccer here. The good ol USA is becoming a third world country.

 

[hilinerider]

a consumer nation cannot survive, and add in that anyone can come here and live off everyone else with out contributing only accelerates the process,

 

[cubby]

Welcome to America now learn how to speak fu$% english

 

[Spur]

+1 ... pizzes me off that I either listen to an endless recording or some employee that can barely grasp proper english? And if there is a screw up, you are to blame?!?

I'll bet 75% my statements don't make it to my new address in time for payment due dates, and guess who will be responsible for the late charges. I have a back up plan, I also sent in a forwarding address notice to the US Postal Service. My past success rate with this system is running about 25%, so all in all I may get 50% of my information updated correctly.

Why as the manager of a company would you allow any of your employees that can not speak or understand English work in your call-in customer service department. I was speaking to them like you would your 6 year old and they still did not understand me. But, most of the calls were recorded for "quality control purposes"

 

[ArcticBoy]

Having to rely on the USPS is a scarry idea itself. They need to have a convention and go "postal" on each other.