Unable to upgrade

[MDiver]

I'm a basic member reading a thread, get to post 75 (or whatever number it is), can't read anymore because of my basic membership. I follow the 'click here' to upgrade link where I choose my membership option, fill in my username, password, etc. hit the enter button, new page opens and......


Nothing, a blank page! I tried several times getting the same result each time.


If you are going to operate a paid site and encourage a paid membership by restricting access, a general business rule to follow would be to allow your customer to actually make a purchase!

Please advise when this problem has been fixed....

 

[christopher]

Needless to say, THOUSANDS of other members have been able to upgrade.

Why your's didn't work is unknown to me.

But when I look at your record, there is NO personal information in it at all, so the transaction didn't even begin to process.

I will contact you by PM and we will get it resolved.

 

[MDiver]

I was able to upgrade after another attempt. Thanks for the offer to help.

 

[christopher]

Glad to hear it.