I am a picky guy when it comes to buying something. My opinion is that if I buy a new product, it had better look new.
I just purchased an SLP full pipe setup for my new Doo. It arrived with a coating that I thought looked odd, and a dent in the can. Local dealer was going to take care of it, but I emailed SLP to see if the coating was normal, and if the dent was normal. They responded saying that the coating was normal, to polish it to make it look better, and that they would get back to me on the dent. He did, then told me that he would give me a $50 "scratch and dent" discount or replace the can, my choice. THAT is some awesome customer service.
SLP will be getting a lot of my money in the future.
Chris
I just purchased an SLP full pipe setup for my new Doo. It arrived with a coating that I thought looked odd, and a dent in the can. Local dealer was going to take care of it, but I emailed SLP to see if the coating was normal, and if the dent was normal. They responded saying that the coating was normal, to polish it to make it look better, and that they would get back to me on the dent. He did, then told me that he would give me a $50 "scratch and dent" discount or replace the can, my choice. THAT is some awesome customer service.
SLP will be getting a lot of my money in the future.
Chris