Ordered Snow Eliminators a month ago and was charged and never recieved the product. Called multiple times and no response, e-mailed multiple times and no response. Now I don't even get voice mail when I call. Who knows this guy?? I've called the Sherriffs dept up there (who will be paying him a visit, I've filed a complaint with the Better Business Beauru and I'm making sure no one else gets hosed like I have been. All the guy had to do is call and explain any circumstances that affect my order but nothing. You guys up in Oregon, what's this guys story???