http://www.snowest.com/forum/archive.../t-243113.html
http://www.bbb.org/utah/business-rev...gan-ut-2007110
I tried to return a brand new snowmobile belt with my receipt tonight at Renegade Sports and was told that I couldn’t because it was purchased over 30 days ago. I have bought parts, accessories and have had machines serviced there since they were in North Logan. After tonight I will never step inside their store again. Employees are more often than not arrogant and seem not interested in customer satisfaction or retention. Prices are better and customer service is a priority at North Star in Preston, Frank May Ski Doo in Honeyville and Buttars Tractor in Tremonton (Kenny is an honest, and good guy). You will have a better experience at any dealership in Ogden as well. I'm not sure if Rich Gladfelder is aware of these things or just doesn't care. If you’re not a good buddy of an employee, just feel lucky to be graced with their presence. I've put up with those "better than everyone else" people out there until now. I hate to be the bearer of bad news, but their s*** does stink…real bad. I have several friends who have bought new sleds, Razors etc. in the last year and now go other places for parts and service due to lack of customer care at that place.
http://www.bbb.org/utah/business-rev...gan-ut-2007110
I tried to return a brand new snowmobile belt with my receipt tonight at Renegade Sports and was told that I couldn’t because it was purchased over 30 days ago. I have bought parts, accessories and have had machines serviced there since they were in North Logan. After tonight I will never step inside their store again. Employees are more often than not arrogant and seem not interested in customer satisfaction or retention. Prices are better and customer service is a priority at North Star in Preston, Frank May Ski Doo in Honeyville and Buttars Tractor in Tremonton (Kenny is an honest, and good guy). You will have a better experience at any dealership in Ogden as well. I'm not sure if Rich Gladfelder is aware of these things or just doesn't care. If you’re not a good buddy of an employee, just feel lucky to be graced with their presence. I've put up with those "better than everyone else" people out there until now. I hate to be the bearer of bad news, but their s*** does stink…real bad. I have several friends who have bought new sleds, Razors etc. in the last year and now go other places for parts and service due to lack of customer care at that place.
