pro drive shaft fix. no thanks to polaris

[sickboyz_yamaha]

well i had my drive shaft snap in 5 miles on my new 13 pro rmk. dealer told me i wouldnt get a new shaft until jan 11th because Polaris has it back ordered, i was not happy, so they told me to bring it in. big thanks to my dealer who took over a day to bend and weld the aluminum back and re-glue the steal part back into it, and then clamp it so i could ride, i now have over 100 miles.. i have to give a big thanks to Team Winnebago Land in Oshkosh Wisconsin for helping me out on this one. they got me back on the snow fairly quick witch is great cuz snow is hard to come by in wisconsin.. ill post some pictures soon..

 

[cjfox]

should of known to put the clamps on in the first place, why even take the chance? thank god for dealers like that tho for jumping thru hoops for us, i wana see pics sound preaty wild setup going on. i wana know how well the clamp sit over a weld considering it calls for a flat smooth service, it just kills me ppl coming on here to bash these shaft when they break, yea they suck and do have problems but i think any more if they break on you its your own fault for not installing a clamp in the first place. just my .02

 

[ak ryda]

should of known to put the clamps on in the first place, why even take the chance? thank god for dealers like that tho for jumping thru hoops for us, i wana see pics sound preaty wild setup going on. i wana know how well the clamp sit over a weld considering it calls for a flat smooth service, it just kills me ppl coming on here to bash these shaft when they break, yea they suck and do have problems but i think any more if they break on you its your own fault for not installing a clamp in the first place. just my .02

Why should he have known in the first place? I think it all depends on if the rider has gotten his recall notice and chose to ride it anyhow. It is not the consumers repsonsibility to follow snowmachine websites filled with rumors and heresay in order to stay up to date on if his $12K sled is ridable or not. It is the manufacturer's responsibility to provide a reliable $12K product period. Then it is the manufacturer's responsibility to provide notice and a fix ASAP. Guys were snapping shafts early in the year, there was an obvious problem that Polaris initially denied. Polaris is the one who has the initial responsibility with the drive shaft (and possibly quick drive belt) issues and it is not fair to the consumer to place blame on them after the fact.

Signed,
2013 Pro owner who has not had issues

 

[Sxrlar]

As a fellow Wisconsinite who owns a 2012 Pro RMK, and before this a 2007 RMK 600, it is our sworn duty, to be on snowest at all times, so we can read/learn about what is going on with our MOUNTAIN sleds here in the midwest. Because, lets be honest here, most dealers in Wi who have sold a mountain sled, don't know anything about them!

Kudos to your dealer for getting you fixed up and back on the snow!

 

[cjfox]

Why should he have known in the first place? I think it all depends on if the rider has gotten his recall notice and chose to ride it anyhow. It is not the consumers repsonsibility to follow snowmachine websites filled with rumors and heresay in order to stay up to date on if his $12K sled is ridable or not. It is the manufacturer's responsibility to provide a reliable $12K product period. Then it is the manufacturer's responsibility to provide notice and a fix ASAP. Guys were snapping shafts early in the year, there was an obvious problem that Polaris initially denied. Polaris is the one who has the initial responsibility with the drive shaft (and possibly quick drive belt) issues and it is not fair to the consumer to place blame on them after the fact.

Signed,
2013 Pro owner who has not had issues

I'm sure anyone who owns a 13 knows well enough about the problems, or when you pick it up from the dealer or stop in to buy oil they would tell you about it, or maybe when you get on snowest and see there is a whole section of ppl breaking there's

Signed a 2013 pro owner who has not broken, but has see a couple go and lost a belt. Not living in a dream or denial

 

[ak ryda]

I'm sure anyone who owns a 13 knows well enough about the problems, or when you pick it up from the dealer or stop in to buy oil they would tell you about it, or maybe when you get on snowest and see there is a whole section of ppl breaking there's

Signed a 2013 pro owner who has not broken, but has see a couple go and lost a belt. Not living in a dream or denial

I think you are confusing who the majority of riders and sled consumers are. It is a small minority of riders who are on snowest. Most riders don't make usual trips into their dealer. Again, when the majority of people picked up their sleds was before the recall notice and when Polaris was denying their was an issue.

I give Polaris credit for coming up with an effective fix (somewhat of just a bandaid) in a relatively timely manner. Could have been far worse, but unless someone willfully rides their sled without a clamp after they have read the recall the blames rests solely on Polaris.

 

[rocket]

Great to hear the dealer helped out. Further, though Polaris has technically instituted a fix, apparently there are insufficient parts available to fix every sled on the snow. In that case, the fix may as well not even exist for many owners. Sending out a letter, but not following it with parts immediately is B.S. Its December, not July - owners bought and paid for a snowmobile, which is ridden in winter. It would be no different to blow a motor, which is covered by warranty, yet be told parts aren't available to repair it. You wouldn't tolerate this with any other vehicle you own, but it's ok when it's your sled??

 

[AK IQ Pilot]

Great to hear the dealer helped out. Further, though Polaris has technically instituted a fix, apparently there are insufficient parts available to fix every sled on the snow. In that case, the fix may as well not even exist for many owners. Sending out a letter, but not following it with parts immediately is B.S. Its December, not July - owners bought and paid for a snowmobile, which is ridden in winter. It would be no different to blow a motor, which is covered by warranty, yet be told parts aren't available to repair it. You wouldn't tolerate this with any other vehicle you own, but it's ok when it's your sled??

Are you saying you haven't been contacted yet or you were contacted and told about the problems but then told there are no parts available to fix your sleds problem.

I'm a little confused.