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My Rant about the recall collar.

What I would have found the humor in was the fact that I was just gonna mail it without saying anything. The Manager was being a real putz the day I talked to him so that would have been justice, But now I get a phone call today from the mechanic at dealership "a" asking me when I can get it in and explain to him the situation of bringing it up and that I'm not happy about it but just found out last night that my oldest boy's LEGO club has qualified for the state competition and I have to drive him up in a few weeks for that and will be driving right past the dealership so I'll drop it off. And come to find out that Polaris is making the dealers pull a report off the ECM when the collar is installed to make sure they are doing it, so dealership "b" would have gotten in trouble for sending me a collar had they done it. I feel sorry for anyone not on the "road system" here in AK that has to ship a sled back and forth to get this done. Almost be cheaper to send a mechanic out to the village than the sled....
 
customer service?!

I would drop a quick phone call to Polaris consumer service at 888 704 5290. Sometimes corporate will bend over backwards to make a customer happy, where dealers give you a hard time, As an ex chevy technician i have seen many times where the dealer woudn't help a customer until a little call to corporate was made...and then it was yes sir when would you like your new motor installed...lol
worth a shot IMO
 
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