Mountain Machine Products

[defysgravity]

I really hate to do this...but has anyone else had issues with them. Not returning messages, phone or email. They have only answered the phone once for me all week and all I want to know is if my items have been shipped. Going on two weeks now for just an axle kit....
Maybe I should just drive down there........

 

[go high fast]

I thought they were out of business??

 

[gcmci]

I thought they were out of business??

Should be, same issues different year

 

[Demo250]

I read threads like this about MMP every year. Hopefully you get your stuff.

Here's one of many.
http://www.snowestonline.com/forum/showthread.php?t=237132

 

[Treebuster]

Same problem here. Got 1 of 3 kits and now just trying to get money back for the other 2.

 

[defysgravity]

Oh crap....The one time he did answer last week, he said his secretary was out and the week before the secretary was out sick...coincidence she is always out when I call so no one is able to answer the phones.
Then he said it's on back order because his machine guy made a run of axles 1/4 inch to short???
How long have they been making this product?
Smell fishey....stay tuned.

 

[plumnuts]

wow this is tough to hear. Know Steve and Marie from the racing days.. we used a lot of their products always 1st class parts and service.. too bad to hear they have fallen on hard times.

 

[yammi4ever]

They screwed me over 2 years ago on some returned parts, so it doesn't bother me that someone wants to drag their name through the mud.

$140 lesson for me,

 

[treefinder]

mmp

I ordered my sets 3weeks before thanksgiving Ben has had plenty of excuses one was the side plates were mild wrong but if you look at his web site it says all parts are hand built in house he didn't have a answer for me on that one but for the last 2weeks he will not answer the shop phone cell phone or E-mail all I want is my money back I think he has had it long enough!!!!!

 

[chads]

Same issue here. Sent parts in 3 years ago. Still waiting, left messages.

 

[MNSLEDNECK56308]

Let me guess they moved shops again. I haved ordered there products in the past each year same problems. Great product but not worth hassle. Tricked toys got my most current billet order.

 

[SLDHVN]

im pretty sure most of their equipment got repo'd last year or the year before.

 

[defysgravity]

Well....they had their chance and still no response.
Thank God for Visa card services....I get my money back and they take over dealing with MMP.

 

[roughrider99]

I wonder why they have so many problems? I love their product and I,ve made 2 orders and I have been pretty lucky never had a problem at all, but worried my 3rd time won't be the charm

 

[defysgravity]

Well....I wrote an email yesterday and also left a voice mail on monday.
Yesterday his voice mail box was full.
Today, it is not and still no response either way from them.
I'm done.