So I am a snowmobile guide in the mountains of Wyoming and I understand that I probably ride a bit more than most but, I have a big problem with HMK's service on these boots. I bought mine last fall (2011) right before the season at one of the shows. Don't get me wrong they are awesome boots they just don't last. Mine lasted until mid February (2012) and I already had a hole in the toe of my left boot. That's about 2 months of riding. I made them work until the end of the season because I couldn't afford to go bootless or buy a new pair while I was waiting for something to be done by HMK. April rolls around I tell them my problem and they tell me that at my own expense I can ship them back and they will "rubber cement" them back together. Do you really think if the rubber on the boots didn't hold up your rubber cement is going to?
You would think for the price you pay for the boots ($350+) they would at least last one season right? And if they didn't they would replace them at no cost especially, not saying I'm special, for someone who is around other snowmobilers constantly.
I'm constantly answering questions from our guests about my gear, sleds, aftermarket stuff, ect. because I'm around it all the time and using the gear a lot. People want to know what's good and what's not and I will surely tell them NOT TO BUY THESE BOOTS!
- Thanks HMK for all of your help