Have to give KLIM an attaboy for customer service

[WMD]

Second year in a row my Extreme Bibs have leaked in the seat and second year in a row they have warrantied them with no problems.

Nothing worse than a wet *** at the end of the day.

Hopefully these 2010 models hold up better. I don't know why they leaked in the first place, I don't sit very much, but Klim does stand behind thier product.

BTW - the new pants look more heavy duty then the old ones. I hope they last longer.

 

[skibreeze]

Glad they took care of you, they told Tudizzle to pound sand when he sent in his boots this week. My boots are fraying in the same spot as his, so it is a boot issue and they refused to replace them.

 

[RMK313]

Yep i agree !!! great warranty dept

 

[Bubba700]

better step keep their game up cause they are going to get a run for their money I think with the quality and styling of some of a new Co. Coming out. Good to hear they took care of you. Hasn't seemed like they have been as good with their warranty as of late.

 

[WMD]

They replaced my boots two years ago, they were frayed and leaking and generally falling apart. The replacement boots made it through last year in good shape.

I have had good luck with thier warranty.

I think there are other brands out there that are just as good and have more style. If all this stuff didn't cost so much I would try them out. I just have to ride in what I have till it is done.