EZ-Ryde = Awesome

[Mnt bound]

Not only does their product work but the customer service is great. I broke the front shock on Thursday 12-9 late in the day. (My fault not the Ez-Rydes Fault) Got the sled home and took the shock off. Called EZ-Ryde Friday morning too find out what my service options were. I ended up sending them both shocks Friday express mail. I called them this morning just to see if they had got the box. Christian tells me that they got it yesterday and the shocks are done ready to be sent back. How would I liked them shipped? That in my book is great turnaround. I will be riding this weekend!!! This is not the first time I have called them with questions and they always take the time to answer and explain fully. Great service after the purchase at Ez-Ryde.

Sorry to be gushing like a school girl, but its true.
MB

 

[Mjunkie]

I too have had nothing but stellar customer service from them. When I first bought my rear suspension from them, there was a problem with the rear mounting brackets. I called up Christian and by the next day he had the problem solved (which meant they had to make some custom drop brackets in the back for me), and they sent them out that same day. They aren't cheap but you get what you pay for. They've got my future business.

 

[Scott]

Christian was a big help to me also.
Always answered emails and phone calls.

 

[Tuesday]

Customer service has been top notch thus far.

 

[rmkid800]

Same thing here. I only have good things to say about every dealing that I have had with Christian. Plus there stuff rocks.