This is totally amazing. I sold a set of shocks in February. The guy claims they are only 14 inches and returns them and I get a dispute/backcharge from paypal…
So I get the shocks back in a box with no packing that is partially ripped apart. Remove my nicely damaged shocks and place them on a tape measure and take pictures wouldn’t ya know it 16”……
So I send paypal an appeal letter fax the pics and wait….and wait…. Meanwhile unbeknownst to me they have frozen my account…But yet I can still go through all the motions like its normal
So I talk to idiot 1 about 20 days ago and upload the pics to the account today since they cant see them when there are hard copies in their hand.
Brandon your money is coming now that I have a "new" spare paypal acct
So today I call them and ask whats up and they tell me that I don’t have substantial proof for an appeal….INSERT WTF SMILEY….
So I explain that unless the shocks grew I obviously have a case. And I am told that they need to provide an avenue for buyers to return items…So they can change their mind and lie.
So now I have eaten 20$ in shipping to get broken 16” Fox shocks back that I cant do anything with. And they locked my account and are attempting now (today almost 3 months later) to back charge me the amount for the shocks. Meanwhile this is why every thing I sent payment for said pending and never did anything.
How the heck is this fair? I ask them how it can possibly not be disputable? He tells me that the only way I could dispute is if I hadn’t received them back. I then go on to explain that this is the 3rd time this BS has been pulled in my last 30 sales and that no emails are received and no calls are made I just keep getting a run around. He had the balls to ask me how often I think an incident like this really happens.
I said don’t you think once is more than enough. Then I told him I think its crap that paypal is the only accepted method of payment on ebay and that I am now getting screwed out of the listing and final value fees as well. He said is there anything else he could do for me and I said yes…Provide better service…
Total crap….Anyone want some mangled fox racing shocks with arctic cat green coil springs that are all dinged to chit.
I have the buyers email anyone want to have fun?
So I get the shocks back in a box with no packing that is partially ripped apart. Remove my nicely damaged shocks and place them on a tape measure and take pictures wouldn’t ya know it 16”……
So I send paypal an appeal letter fax the pics and wait….and wait…. Meanwhile unbeknownst to me they have frozen my account…But yet I can still go through all the motions like its normal
So I talk to idiot 1 about 20 days ago and upload the pics to the account today since they cant see them when there are hard copies in their hand.
Brandon your money is coming now that I have a "new" spare paypal acct
So today I call them and ask whats up and they tell me that I don’t have substantial proof for an appeal….INSERT WTF SMILEY….
So I explain that unless the shocks grew I obviously have a case. And I am told that they need to provide an avenue for buyers to return items…So they can change their mind and lie.
So now I have eaten 20$ in shipping to get broken 16” Fox shocks back that I cant do anything with. And they locked my account and are attempting now (today almost 3 months later) to back charge me the amount for the shocks. Meanwhile this is why every thing I sent payment for said pending and never did anything.
How the heck is this fair? I ask them how it can possibly not be disputable? He tells me that the only way I could dispute is if I hadn’t received them back. I then go on to explain that this is the 3rd time this BS has been pulled in my last 30 sales and that no emails are received and no calls are made I just keep getting a run around. He had the balls to ask me how often I think an incident like this really happens.
I said don’t you think once is more than enough. Then I told him I think its crap that paypal is the only accepted method of payment on ebay and that I am now getting screwed out of the listing and final value fees as well. He said is there anything else he could do for me and I said yes…Provide better service…
Total crap….Anyone want some mangled fox racing shocks with arctic cat green coil springs that are all dinged to chit.
I have the buyers email anyone want to have fun?
