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Does anyone know where the president of Polaris lives?

Matte Murder

Well-known member
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I would like to speak to him in person. This is in NO WAY a threat. I have found that when the boss is involved things happen much quicker. The boss is usually shielded from reality by his staff who buffer all the information he gets. This is worth a plane ticket and a few days of my life.
 
Sorry that you are having problems. This is one of the first times that I have not had problems before everyone else. I was one of the first to have the pistons and rings in my 11 go bad so I know what it feels like. I am knocking on wood that I don't have any issues this year. I used to tell people that with my luck, take me with you and whichever item I pick out, grab the one next to it because the one I picked will have problems. :-)

I hope you get it taken care of in a timely fashion. Good luck.
 
I would like to speak to him in person. This is in NO WAY a threat. I have found that when the boss is involved things happen much quicker. The boss is usually shielded from reality by his staff who buffer all the information he gets. This is worth a plane ticket and a few days of my life.

Um.....yea.............You may want to rethink your idea there. The president or CEO is in charge of day to day financial activities and really isn't that either. He sits on the majority share holders board and is the guy in charge but everything is done with a vote and probably has no idea of what a sled consists of or even knows how one operates. I think you may want to talk to someone in the technical service dept and/or someone in snowmobile product development. Either way you will get nowhere with either. Trust me, after working for a couple of dealers for more than ten years your best way is to inform your dealer and then call the 1-800 number. This may seem like a moot point but it gets the ball rolling and actions can be taken from there. You dont start at the top, you work your way uo and if you are expecting progress overnite you my be in for a surprise. Be patient and cooler heads always prevail. Good luck I hope whatever your issue is it is resolved in a timely manner.
 
I would like to speak to him in person. This is in NO WAY a threat. I have found that when the boss is involved things happen much quicker. The boss is usually shielded from reality by his staff who buffer all the information he gets. This is worth a plane ticket and a few days of my life.

Matte,
Buy Christmas vacation with Chevy Chase, Cousin Eddie gets it done and Clark gets his Bonus, quit buying that Poo junk.
 
I can see where you are going with this... and your intent of having a sincere converstation with someone in charge is the "human" thing to do.

BUT

Polaris Industries is a large publicly-traded company. There are protocols set up for what can be said to the consumers... the legal departments have to consulted and, in this case... unless they had a board meeting about "Why is (problem-X) affecting the P.I.'s P&L's.... The president would probably have NO clue about what you are talking about.

In this day and age... regardless of the Sled mfg... you just won't have access to someone like this outside of a shareholders meeting.. and that would also be a slim chance.

In the end.... you would be better off talking to the Director of SnowMobiles, Chris Wolf, at his office in Medina IF this were possible.. as he would be "in the know" for what is going on with the sleds.

Again though... with a publicly-traded company... there are limitations as to What can be discussed etc. Frustrating for both sides, but that is the society that we live in. Same is true for John Deere, Ford, General Mills, Apple, Smith&Wesson, etc etc.

I feel for you, and it would be great for a "town meeting" type of interaction... but Polaris Industries just could not pull that off IMO.





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I suggest you sell it, and then you won't have any more problems, go enjoy one of your other new sleds. :face-icon-small-ton
 
Call customer service and find out when and if more focus group meeting will be held. I was lucky enough to sit in on 3 meetings...one on the new indy, switchback, and clothing. They even paid YOU 100.00 for 2 hrs. They also had 7-8 people there, one assigned to each person, taking down every word said..good luck!!
 
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