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wakeska813
Well-known member
Dear I-90 Motorsports,
I wanted to thank you for clearing up any misconception's about your service department that I may have had before. Today I emailed Remko (service manager) there at 10:02am telling him about my great weekend but that my pull start was acting up and needed to be replaced before this weekend as I have a VERY important weekend coming up, I recived a email back from Tom (service writer) at 10:13am saying that they had the part in stock and that if I got there at noon that I would expect to have it back by 2pm. I just picked up my sled no more than two hours after I dropped it off, fixed and ready for this weekend. I had also talked with Tom and he explained some things to me that I did not know about my sled, which gave me more insight on how to make my sled perform better. In closing I look forward to working with you in the future and thank you for saving my weekend!!!
Sincerely,
Kevin Lamont
I wanted to thank you for clearing up any misconception's about your service department that I may have had before. Today I emailed Remko (service manager) there at 10:02am telling him about my great weekend but that my pull start was acting up and needed to be replaced before this weekend as I have a VERY important weekend coming up, I recived a email back from Tom (service writer) at 10:13am saying that they had the part in stock and that if I got there at noon that I would expect to have it back by 2pm. I just picked up my sled no more than two hours after I dropped it off, fixed and ready for this weekend. I had also talked with Tom and he explained some things to me that I did not know about my sled, which gave me more insight on how to make my sled perform better. In closing I look forward to working with you in the future and thank you for saving my weekend!!!
Sincerely,
Kevin Lamont
