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Cell phone sales people........argh!!!!!!!

Mafesto

Well-known member
Lifetime Membership
I live in a small town (under 2000), so there is no such thing as a "cell phone store" here.
We have a hardware store, that also sells cell phones & plans.

Well my dad goes to buy a plan & nobody there can explain phone features, or any of the fine details of phone or plan.

So he goes to a neighboring town (about 30000) to a cell phone store.
Surely they have the experienced sales personal to thoroughly educate & advise
customers of their options & phone features.
WRONG!!!
They give him the quick "ramrod a plan down his throat" ordeal & convince him
that is what he needs.
Now I need to teach an older fella how to use, program & adjust settings on this
phone with buttons so small he could push three different ones simultaniously.
This is fine, I don't mind.
But, I suck at teaching anything.
I flat out have zero patience.

The point of my whole rant is that if you are gonna sell phones & plans, take
the time to educate your customers & make sure you are selling them the
product that best fits their needs & abilities.

Any time a plan is sold, the customer should receive a survey from the company
asking if they understand their plan & phone features.
These sales agents need to be held accountable to some degree.
Am I right here?
 
The phone kids are the worst.... they know all the latest features but don't understand that not everyone texts all day, needs to listen to music or check their myspace pages on their phone. Don't most of them get paid commission anyways? That probably has something to do with the way they behave.

Furniture salespeople are fun too.
 
I'm still sportin a motorola startac.... the late '90s model... no texting, no camera, no color screen, no games, no web.

if i'm gonna look at porno, i'll take my laptop over a phone anyday.
 
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