I usually don’t write anything on forums but I feel I have something that’s worth sharing and will hopefully prevent some of the difficulties I have experience with the Sled Shop in Edmonton. Unfortunately when something happens to your sled it’s gonna cost money…probably lots of money but knowing that you just wanna ride, you work hard, save the money and fix the sled. The only problem is dealing with a company like the Sled Shop…. It’s frustrating when your sled is dropped off in August and you are guaranteed tohave it fixed before the snow flies. It is also frustrating when your being told that your“waiting for parts” for 3 months and then when you call the supplier yourself, it seem like the order hasn’t been placed…..but the day after YOU call the parts are shipped and delivered a week later. Another thing that is frustrating is dealing with a guy who is not honest at all and says he's working on your sled but is really just working on his high profile clients who are dropping 20 grand on turbos. Because in this guys world his word means nothing. He would rather make you wait so long and get so frustrated that you are willing to write a letter such as this!In the end this isn’t life threatening stuff but when you’re spending your hard earned money on a service, you want to be treated with respect and feel like the money you paid was worth it but if anyone asked me about the Sled Shop I would not recommend it at all…..This has been an very unprofessional experience with the SLED SHOP and there is no excuse for the extremely poor service I have received dating back to mid August. I would not recommend the SLED SHOP for anyone who needs their sled fix expecting honesty, integrity, efficiency and a professional experience.