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BRP is takin care of us, so stop complaining

Thread Rating
2.00 star(s)
I think BRP has stepped up big time from last years customor service. Every new sled is gonna have its problems we are just gonna have to judge it by how they are handled, and so far i've been handled great. Free belts are the best of it. Personally i enjoy getting a free belt from BRP every 200 to 300 miles (although i haven't needed one yet) than having to buy a 160 dollar belt every 400 to 500 miles for my 07 RMK. Who agrees with me? I think it rocks to get free belts!! My dealer (and every other dealer SHOULD acording to BRP) will swap out any belt i bring in off my xp that shows major wear or destroyed until the new belts come in, which he said are still probably a month or two out. They also performed the handwarmers, and some other updates. No cost to me. Maybe its just my dealer, but I love my XP and don't regret the purchase at ALL, BRP has stepped up from last year and is showing that they value their customers. My sled has ran spot on and is now around 345 miles on ONE belt

EDIT Wow this thread got way out of hand first.
Just wanted to say i like my XP and that i felt BRP had stepped up from the horrible customor service from last year, and now all it is bashing
 
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I'm with you buddy!... I don't regret my purchase. Too many people on here complain about their sleds. They should buy something else. I remember all the complaining when the 03 revs first can out and nobody complains about them now. Don't get me wrong I know how to complain with the best of them!. In the days before BRP when something new came out they made sure it worked buy trying it out on their lower end sleds before releasing it on their summits. (RER) But I'm glad to see them come out with the new changes they have been every year.
 
I doubt your XP goes through belts every 60 miles. I doubt that you have had to ride without hand warmers. I doubt your dealer makes you buy new belts every time. I doubt your dealer is not out of belts. I doubt you have had to put on new springs because it was designed for 180lbs rider. I doubt you need hand gaurds. I doubt you needed rail supports because they bend. I doubt you needed new gearing. I doubt you need a vent kit to cool the clutch.

Well, I am sure you have no doubt why I am going to complain. BRP has not done one thing yet. Warranty? They had better. Fixes. Better be soon.

The XP is great sled. BRP charged a great price. Now, when the thing doesnt work right they had better step up. Or is this the new marketing plan to lighten the sled 50lbs. and make us pay to put it all back on so we can ride the sled. Then make it blow belts so BRP can tack on a few more bucks and pad the dealer.

Yeah, my money was for a sled that worked. Not one to worked on.
 
I'm with you buddy!... I don't regret my purchase. Too many people on here complain about their sleds. They should buy something else. I remember all the complaining when the 03 revs first can out and nobody complains about them now. Don't get me wrong I know how to complain with the best of them!. In the days before BRP when something new came out they made sure it worked buy trying it out on their lower end sleds before releasing it on their summits. (RER) But I'm glad to see them come out with the new changes they have been every year.


This how BRP is training you to accept substandard workmanship,they're making it so you will buy anything they sell and not complain,,pretty clever,,they now spend more on marketing than they do on R and D,the customer spends the rest of the money on R and D.
 
This how BRP is training you to accept substandard workmanship,they're making it so you will buy anything they sell and not complain,,pretty clever,,they now spend more on marketing than they do on R and D,the customer spends the rest of the money on R and D.

linc why do you come here and flap your keyboard jaw over somthing that does not concern you. how much time and money have you put into your yamaha just to make it an acceptible mountain sled? and with all that time and money you still only have a point and shoot, all you can do the best is climb hills with no obsticles in your way, yamaha has to be the after market guys best freind, there making a killing off of all of us that own one. my nytro is probubly the best meadow sled i have ever owned, as for a mountain sled i can see it needs a lot of help, it has sub standard skis, track, shocks and will not climb a hill in tight trees, IT SINKS, so does that make my nytro qaulify for substandard workmanship. my xp so far is a solid performer, if it needs some work well thats life. ski doos have always done every part of mountain riding extreamly well for me and they [in my opinion] out perform anything on the snow when it comes to going through tight trees up hill in deep powder snow which to me is my favorite thing to do. i know you think every one should ride a yamaha and from your posts im inclined to think you have stock in yamaha, most of us are big boys on here and can make our own minds up on what we ride and why. but thank you for trying to save us from ourselfs
 
Boy - you guys must not care about QUALITY Control

I have been posting reviews and commnets on the XP: mine, ours and friends (5 of them) and 4 things are consistent:
  • They are an incredible sled on the snow. (When its working)
  • They are NOT a pull & go sled and require constant tinkering or they will fail (Belt Deflection, Clutching,).
  • They need accessories added to PERFOM as advertised.
  • You will return to the dealer MULTIPLE times to keep it running as advertised.
If that is your idea on quality and "getting what you paid for as advertised", then you got more money than all of us burning a hole in your pocket.

I don't mind tinkering (In fact, I like it) but NOT! after every frikken ride.
 
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BRP has taken care of me well. I would rather not have to be taken care of well. I would rather like to ride my sled and not take it in every two weeks or loose a month of riding time the last two winters.
 
I have been posting reviews and commnets on the XP: mine, ours and friends (5 of them) and 4 things are consistent:
  • They are an incredible sled on the snow. (When its working)
  • They are NOT a pull & go sled and require constant tinkering or they will fail (Belt Deflection, Clutching,).
  • They need accessories added to PERFOM as advertised.
  • You will return to the dealer MULTIPLE times to keep it running as advertised.
If that is your idea on quality and "getting what you paid for as advertised", then you got more money than all of us burning a hole in your pocket.

I don't mind tinkering (In fact, I like it) but NOT! after every frikken ride.

That,,,is exactly my point,XP owners paid alot of money for their machines,and in my opinion BRP has let their customer down in THIS regard.
I didn't say they don't work great,I'm saying they don't work often,and that's BRP's fault,,,not yours.
 
IMVHO even if BRP were to build a sled that all you ever did for 20,000 miles was to put gas and oil in it and ride, all the brand jealous people would still bash the heck out of it.
 
That,,,is exactly my point,XP owners paid alot of money for their machines,and in my opinion BRP has let their customer down in THIS regard.
I didn't say they don't work great,I'm saying they don't work often,and that's BRP's fault,,,not yours.


again i must coment, the apex is advertised as a mountain performance sled as is the nytro neither are in my opinion, to make them preform you must spend between 5 to 10,000.00 dollars, i must agree with you that the xp should perform out of the box as should the other three, so far i have been lucky i guess. reading about the driveshaft has me more worried then anything, i dont want to pull mine out and weld it but thats on today. and i should not have to do that just as you should not have to spend your money and time on yours, when you bought yours did it do as advertised? and my only point is this sport is a crap shoot, im still kicking myself for selling my 06 x. out of all 4 brands none are perfect
 
I like the way the sled handles, but when an engine lets go at 90 miles it is extremeley frustrating. And of course the handwarmer issue, mine are replaced now, but I had a touch of frostbite after the ride they quit on me. I paid alot of money and expected a few minor problems, but an engine and poor clutching are not minor in my opinion. They had these sleds on the snow quite a bit in the spring, why did they not get things worked out then.

I wont complain for long, if the sled continues to have problems it will be gone.
 
My dealer rocks!!

I still don't understand why Yami riders are commenting about the XP!! As it has been said before (I wish I knew where the post was), most of the guys having problems with the XP have yet to own one.
I agree that the XP is not a pull and go sled. I had the same belt and hand warmer issues as everyone else. BUT, I drove past 2 dealers plus an extra 65 miles to purchase from a proven dealer who has taken great care of me. They put a clutch set up in there that significantly reduced the clutch heat and warrantied my bad belt too. Although BRP has not given us an out of the box sled, there are some dealers who have not taken the time to set them up. The only after market accessories that I have on my sled is a can and hand guards. I knew that I would need hand guards as soon as I saw a picture of the sled and so should everyone else.
This is a great sled, I hope you with troubles can find a good dealer.
 
Personally i enjoy getting a free belt from BRP every 200 to 300 miles (although i haven't needed one yet) than having to buy a 160 dollar belt every 400 to 500 miles for my 07 RMK. Who agrees with me? I think it rocks to get free belts!! My dealer (and every other dealer SHOULD acording to BRP) will swap out any belt i bring in off my xp that shows major wear or destroyed until the new belts come in, which he said are still probably a month or two out. They also performed the handwarmers, and some other updates. No cost to me. Maybe its just my dealer, but I love my XP and don't regret the purchase at ALL, BRP has stepped up from last year and is showing that they value their customers.

Iam a XP owner and all I have to say is when your sled sits at the dealer for a couple of months during prime season its simply not worth owning something that you cant ride. (just because you have a warranty) Heck maybe you will be the next driveshaft victim or engine failure or whats next to come?????
 
linc i know your still lurking on this thread so will you answer these questions honestly

did your yamaha perform to your standards out of the box?

why did you add the turbo?

how much money have you spent on it so far?

how much time have you put into it so far?

how much down time did you have before you got it dialed in?

do you think you can compete with the xp, dragon, or m sled in fresh powder on a 35 degree incline in tight trees say ten feet apart on a three hundred yard run?

your honest answers will be appreciated as i have not seen a tpex do anything but straight runs, and they are impressive to say the least
 
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If BRP is training consumers to accept substandard products I certainly hope they are getting a little kickback from Cat, Poo and Yamaha for doing all the legwork.

Unfortunately it seems that all you can buy anymore is JUNK!!!!
 
This how BRP is training you to accept substandard workmanship,they're making it so you will buy anything they sell and not complain,,pretty clever,,they now spend more on marketing than they do on R and D,the customer spends the rest of the money on R and D.


the truth is so hard for them to understand!!!!!
 
I have been posting reviews and commnets on the XP: mine, ours and friends (5 of them) and 4 things are consistent:
  • They are an incredible sled on the snow. (When its working)
  • They are NOT a pull & go sled and require constant tinkering or they will fail (Belt Deflection, Clutching,).
  • They need accessories added to PERFOM as advertised.
  • You will return to the dealer MULTIPLE times to keep it running as advertised.
If that is your idea on quality and "getting what you paid for as advertised", then you got more money than all of us burning a hole in your pocket.

I don't mind tinkering (In fact, I like it) but NOT! after every frikken ride.


I dont know about your XP but mine is very much so a pull and go sled. I added weight to the clutch and thats it. It runs perfect!

I think people dont know what their doing when it comes to tuning a sled. The XP requires very little to get it set up. After the second ride I had mine dialed in! BFD! Thats very little time, and to just add some weight and adjust the belt, that is very simple.

Why are people having to adjust the belt 10 times per ride? What accesories are people putting on to 'make' them go? Why are people taking them to the dealer multiple times?

I don't get it. If you want a 'mountain sled' that works perfect out of the box, its not going to happen and probley never will.

Maybe stick to the trail and you may be happy.

BTW- Anyone on here, if possible, name 1 mountain sled that works perfect out of the box. Just one. :confused:

Chaz
 
after doing my own tuning, I believe that I am very close to the sweet setup. stock it was eating belts at 60 mile intervals, clutches smoking hot. dealer stepped up and replaced every one (3 so far). first belt went on Dec. 6th, on the first ride. dealer says he will reimburse me for all expenses incurred that are covered by the bulletin as I did all the clutching and gearing before there was a bulletin. now running the 288 belt, made a substantial difference in clutch temps and pulls like a 600hp diesel tri drive with tire chains on all three axles.....yeah, I'm happy with it. hopefully my driveshaft holds up, if it doesn't, I'll fix that too and continue to ride the snot out of it.

My name is Troy, and I'm a proud owner of a 146" 800 XP.....:beer;
 
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