Bombardier Ski-Doo(BRP) Changes in Warranty

[Himark]

12-01-2009
Bombardier Recreational Products (BRP) Changes Its Operator’s Guides in Regards to Warranty Coverage
Multiple recent operator’s guides for Ski-Doo snowmobiles and Can-Am ATVs, manufactured by Bombardier Recreational Products Inc. (BRP), advise customers that it is necessary to use BRP-branded lubricants or risk the loss of warranty coverage, while some guides also state there is “no known equivalent” to the branded BRP lubricant on the market.

AMSOIL confronted BRP and asserted that its warranty language violated the Magnuson-Moss Warranty Act, a federal law which prohibits manufacturers from requiring the use of a branded service/replacement part unless the branded service/replacement part is provided free of charge or is not intended for use in consumer applications, and emphasized that AMSOIL synthetic lubricants meet or exceed the engine performance requirements for both two- and four-cycle engines used in powersports equipment.

BRP has agreed to modify the language in its operator’s guides to no longer indicate that use of oil other than the BRP-branded product may void the warranty, to clearly identify product recommendations as recommendations rather than requirements and to no longer comment on the availability of equivalents to the BRP brand oil(s).

For more information on this issue:

https://www.amsoil.com/dealer/techs...ine/TSB_SE-2009-11-01_Bombardier_Warranty.pdf

 

[PJ-Hunter]

Hoo rah!

 

[MTNMAN800]

Same old BRP BS. They absolutely think their crap doesn't stink - I tried dealing with BRP once - won't do it again. Its the same idea that Sony does, always coming out with propietary things that only work with their product. Stupid IMO.

 

[Himark]

yep they got caught this time by publishing it. Truth is I bet there dealer webinars they are telling the dealers to spout there b/s about this all the time and will prolly continue to do so. Its not just Doo either, they all do it.

 

[PJ-Hunter]

yep they got caught this time by publishing it. Truth is I bet there dealer webinars they are telling the dealers to spout there b/s about this all the time and will prolly continue to do so. Its not just Doo either, they all do it.

True dat, but it seems that everybody always targets BRP. Don't really know why.

 

[6Mile]

Another way to look at this is that Amsoil, just screwed the US BRP customers out of getting BRP-branded lubricants free of charge.

 

[Himark]

Another way to look at this is that Amsoil, just screwed the US BRP customers out of getting BRP-branded lubricants free of charge.

I dont follow you? If a dealer wants to give it away they still can. They just cant tell you its the ONLY oil.

 

[ripperd]

I dont follow you? If a dealer wants to give it away they still can. They just cant tell you its the ONLY oil.

6mile is right.

Technically if using a specific product is a condition of the warranty, it has to be provided I believe.

 

[skibreeze]

6mile is right.

Technically if using a specific product is a condition of the warranty, it has to be provided I believe.

That is correct.

 

[Himark]

So all you doo guys were getting your oil for free?

 

[Trenchmaster]

Ha Ha on BRP, I'm a Canadian but I hate BRP, they have recieved more Government money (Quebec) than most but still try to pull a fast one on their customers. I wish that they would have had to have gone to court to defend their actions on this matter!!