I would encourage anyone having issues with their Slidekicks to give me a call at 1-208-868-3308 Mon-Fri, 9am-6pm MST or contact me via e-mail @
quickclickers@netscape.com
-Through the course of the winter we have made some minor changes to the Slidekicks to fix the exact problems some of you are experiencing. To date we have about 3000 sets out with about 50 reported issues. I'm sure there are more, so if you are hesitant about contacting us, please rest assured we are working on fixing the issues and would like to hear from you.
If you are having issues, we will upgrade your existing Slidekicks to the current design for FREE, you just have to call us.
Here are some of the changes we have made:
1.We have shortened the cable 3 inches to both increase tip pressure AND reduce the high-speed in and out cycling action.
2. We have added a 45 Degree Downward kink in the cable one inch down from the crimp on the rail end to add further tip pressure, to convert the cycling action from the "in-and-out" to an "up-and-down action" (which reduces or eliminates the beating the rails have been receiving), and we now install Red Threadlocker in each end of the Slidekicks so you dont have to (35 ft/lbs torque on the rail bolt is still a must).
3. We finally have in stock the carbide replacement tips we promised. The carbide is sharp-sided, 3/8inch square by 1/16th inch thick, robotically silver-soldered and zinc coated. ---These things are mean! ----A person could literally ride around on a hockey rink and keep the sled cool with these tips, they are that agressive. The carbide replacement tips retail for $34.95 and are well worth it, as no other brand scratcher even comes close to the spray these tips produce. (We currently have several sets on an arctic expedition over the ice cap.)
4. We have completed testing and are offering free of charge a sleeve kit to enhance the rigidity of the cable to combat harsh conditions such as traveling at over 100 MPH on rutted and choppy surfaces. (You Midwest guys know what I'm talking about!)
We apologize for any inconvenience our product may have caused and we feel confident we can solve the issues you are experiencing or we will give you your money back.
If the Slidekicks are causing damage to your rear suspension, please remove them at once and call us!
Please give us a chance, as this is this product's first year out in public and there were bound to be issues, much like the manufacturers are experiencing.
Thank you for your patience and we look forward to hearing from you soon.
Sincerely,
Travis Cook, BTLD