i am with MM too. it is the dealer that fights for warrantee coverages. cat is just the final we are giving you the parts, mfg/supplier. it appears the dealer you have chosen has decided that you are not worth their time to go to bat for. plain lazy.
time for a new dealer. protest with your pocketbook. believe it or not it does work.
i also believe if you open this up to other years, and have people put mileage down you would be suprized on the amount of these failures.
this is a mfg defect, poor design, cheap casting and assembly. the excuse is put off on the consumer. personally i lost 2 clutches on 2009 m8's both with less than 1400 miles. first one went at about 900, second went at approx 1400. i check, clean clutches EVERY TRIP.
THIS IS NOT LACK OF MAINTAINENCE OR EXPERIENCE ON MY PART. THIS IS A MANUFACTURER ISSUE.
CAT if you are keeping tabs on this... 21 failures so far, in a poll of 60 responses (to date). this is not a one off issue. this is A PROBLEM! and it should be rectified at YOUR COST, NOT THE CONSUMER. ski